Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Started August 27, 2021, By By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. It works every time, and I get my soda fix. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. Hey! Guests will need to use their keycards in order to enter The Haven complex. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. Butlers - Cruises - Cruise Critic Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. LauraS I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." Improve earnings, maximize rewards and track progress toward dream trips. Help you plan and execute a cocktail party you host in your suite. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. They're pretty spectacular! The first time I let the butler spoil me since I was a suite rookie. We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. Powered by Invision Community, Also I was told my last cruise they give you those cordless. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? Hey, you only live once! I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. For drinks, we tip $1/$2 per drink. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. hoping our third time in april actually results in an escort! Everything You Need to Know About the Haven on Norwegian Prima Actual amenities vary by ship and category. I hope those neighbours tipped him well as he was so devoted. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. Yacht Club suites also come with a personal butler available 24 hours a day. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. We may receive compensation when you click on links to those products. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic An aft-facing suite would include a butler/concierge. No balcony on Norwegian Dawn and Norwegian Star. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. Started June 21, 2021, By The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin steward cleans and makes up the cabin. Sleeps up to five guests. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. Related: Is Disney Cruise Line concierge level worth it? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Plates, glassware, setting up food, etc. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. As such, there is no specific guideline on how much you should tip your butler. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. ft.*. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. That's exactly the case with the Amex Platinum card. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. As each course came out the butler delivered it to the room. You did not book a suite. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Have your butler arrange a culinary feast in your dining area. is director of content operations at TPG. The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Concierge services to help guests book dining, entertainment, shore excursions, and more. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. Spanning and impressive 6,694 square feet. You will be able to leave a comment after signing in, By Just be reasonable in your requests and expectations. We asked about 4 times for special treats as we were having visitors. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. CC Help Jenn Related: 21 tips and tricks to make your cruise go more smoothly. Makes reservations for evening shows and other entertainment options. FNP /PA-C - CenterWell - Alhambra Clinic We were on a very port intensive itinerary with our two kids. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. In one case I waited in the Lounge for my Butler escort. Makes onboard reservations for everything from meals to child care to shore excursions. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! exclusive villa Royal Knokke Golf club by JAMES the BnB Butler 6,694 sq. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? An aft-facing mini-suite would not include a butler/concierge. phone to call my cabin mates - it works ! Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". I had no idea about the pizza. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. The high annual fee is only worth it if youre taking full advantage of the cards benefits. I thought our room steward did the cleaning and turning down/making up. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. Personally, we are happy to go on our own when they let you. DECK 18. Nobody should hang you up. Guests will experience a vacation different that that typically found onboard. Whatever you decide, your first evening onboard is just the beginning! Invitations to exclusive cocktail parties offered only to guests of The Haven. Listed on 2023-03-02. What it takes to get concierge lounge access on a cruise ship //]]>. I have found the concierge to be hit or miss. There is another thread about tipping the Butler good luck with that one. To find out more, please, Traveling with a group of people? scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. Does NCL track this activity? ACCOMMODATIONS - Cruises - Norwegian Cruise Line Best Cruise Deals | NCL It was kind of neat. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. 301 Route 17 N, Suite 1150, Rutherford, NJ Evening turndown service in staterooms. What they can do though is virtually everything in between. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. We did tip him as he did his duties as he should but we tipped the room steward a lot more!! They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. This suite also includes a separate living room area, and balcony. Another thing to consider doing is to fill out Hero cards for the workers. That was also fabulous to be able to graze while all 4 of us got ready for the day. it was awesome. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. Priority when reserving restaurants and entertainment onboard NCL vessels. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Concierge service to help guests book their dining, entertainment and more with NCL. It is a cruise ship not Downton Abbey. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. Thanks to all. Norwegian Sun cabins and suites | CruiseMapper Guide and tips to Norwegian Cruise Line's The Haven They also handle your priority disembark at the end of the trip. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. LauraS Bliss Collection by Norwegian pillow-top mattress on stateroom beds. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! You. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. DECK 20. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. the concierge left us behind. Related: The 5 best cabin locations on any cruise ship. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Cost includes $12.95 plus applicable local sales tax. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. Phoenix Concierge Services. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. Learn more. Suites & Penthouses | Norwegian Cruise Line We expected beggars on the streets of the big cities but not on the ship. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Luxury bath products in stateroom bathrooms. Your suppose to carry it when you leave your cabin in the ship. to observe the boarding process and see how smoothly it worked. It's fun to cruise with a butler at least once. The Secrets of the NCL Haven Luxury Experience - Gary Tilkin NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. Your butler is there to make it happen. The service operates as a dedicated phone line, available . my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. Draw a bath with bubble bath or flower petals. ft.*, your Family Suite sleeps up to six* guests. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. LOL! and I hope that NCL doesn't do any tinkering with it. Check out each port from your private balcony. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Butler/concierge service: - Norwegian Cruise Line - Cruise Critic Community Butler Service - Norwegian Cruise Line - Cruise Critic Community Did you mention that you love grapes? Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. //
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