Android, Android TV, Google Play and Chromecast are trademarks of Google inc. iPhone, iPad, and Apple TV are registered trademarks of Apple Inc. Roku and the Roku logo are trademarks and/or registered trademarks of Roku, Inc. in the United States and other countries. Roku customer support via Internet is TERRIBLE. Minimum high-speed broadband connection is required for viewing. If you have friends or siblings who often ask for your password, then you have to get used to changing it if you don’t know how to say no to them. Unfortunately I don't know if there's a fix on our end, I think I might have just gotten lucky in getting it working. Subscription & Billing. I set it to not use Wi-Fi to get location and then cleared the data and cache for CBS under location preferences. How can I get CBS All Access on my T.V. Then after the latest Nexus update it just stopped working. Your service is out. Your email address will not be published. If you don’t know what email you used, you don’t have any other option but to contact your customer care with: (888) 274-5343. How can I watch CBS All Access on my connected device? Apple TV worked fine. Press question mark to learn the rest of the keyboard shortcuts. I had problems with it, restart the console and try again. Therefore, must have your tech support. Video Services and Social Networking Policy, Mobile Application End User License Agreement. Same problem here. How do I turn on accessibility features like closed captions or audio descriptions to stream CBS All Access? Then he added my free extension on checkout. For more information about how to add a channel, visit our Support page here: How do I add channels to my Roku® streaming device? I just tried it again and it's now working. How do I share my location to watch Live TV? ... Did not work. It comes like a clickable hyperlinked text (click here to reset your password). CBS All Access Help and Support. So, they are raking in the big bucks selling units during the crises but are not supporting customers. New comments cannot be posted and votes cannot be cast. I would try that, thanks, but I phoned CBS All Access, described my situation and asked for consideration. I logged in to Roku on the web and it shows the channel as installed. For more information about that channel's authentication and functionality, you'll want to contact CBS All Access support directly to inquire further. Once you have installed the CBS All Access channel, you will need to sign into your account. How do I update my password and/or email address? Please make sure to check your junk/spam folders, as emails may be filtered out of your inbox by your email provider. How do I disable ad blockers or enable pop-ups to stream video? By viewing our video content you are accepting the terms of our Video Services Policy.
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