To keep your Kershaw on the job, we are happy to provide a selection of free replacement parts. Mislabeled or mis-declared shipments can cause extended delays through customs. To request parts, please use the Parts Request Form. Then, fill out the Warranty/Service Form below. To request parts, use the online Parts Request Form below. Kershaw blades that have broken due to a manufacturing defect will be replaced under warranty, free of charge, as always. Kershaw Knives was founded in 1974 when a salesman for Gerber Legendary Blades decided to go rogue with his own designs and ideas. Not all blades are available at all times. Kershaw knives from Kai USA Ltd. carry a limited warranty for the lifetime of the original owner, except when stated otherwise. If you are outside of those countries, contact the authorized dealer where you originally purchased your knife. to a wide variety of federal, state, and local laws and regulations. Please, if you are not 100% SATISFIED with the merchandise that you received, return it to us within 30 days with the original paperwork and we will exchange it or refund your money in the manner paid (*some exceptions apply). Any use of these products other than cutting (such as prying or twisting) is considered misuse and abuse. Every Kershaw Knives product is warranted to be free of defects in material and workmanship for the life of the owner. If there is any issue with your parts request, our warranty team will contact you. Simply send your knife in according to warranty instructions. Customer Service for Website Visitors Got a question about your order? Due to state and federal regulations, automatic knives must be returned for warranty service via an authorized dealer or military/law enforcement procurement office. Please note that we cannot replace fixed blade knives. Thank you for choosing Kershaw. Our showroom is closed until further notice. IF YOU DO NOT SEE YOUR MODEL NUMBER, PLEASE TYPE "MISC" IN THAT FIELD AND CHOOSE "MISC" FROM THE DROPDOWN. If your order is not received, it is the responsibility of the customer to notify us. knife or a stabbing device. Kershaw knives are not intended for throwing or stabbing; they are Any product we determine to be defective will be repaired or replaced solely at our discretion. Only an authorized retailer will be able to support your warranty service. Accidents happen. ©2020 Escape Distributions, Inc. All rights reserved. of the product. Print two copies of the form from this webpage or from the follow-up email you will receive. Nevertheless, it is a genuine Kershaw blade. We’re sorry, but our warranty service center does not have the proper equipment to successfully sharpen scissors/shears. Throwing knives and knives developed for stabbing have a distinctly Be sure when you order! All boxes sent in with warranty shipments will be recycled. Please check this page for updates. Kershaw Knives from Kai USA Ltd. carry a limited warranty for the lifetime of the original owner, except when stated otherwise. They may not be returned because of the customization that has been done to the product. If not, just email our warranty team for more information. Be first to know about the new products and get exclusive offers. After 30 days we will repair or replace items that have manufacturing defects. If an item breaks or is need of repair after the 30 day period you will need to contact Kershaw Knives the manufacturer for any warranty repairs. The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage or breakage due to improper use, improper maintenance, accidents, loss, or theft. To receive warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon headquarters. If you are returning more than one knife, wrap each knife individually, and then wrap them all together so that they won't roll around in the box, possibly causing damage to the blades or handles. Select the parts you need for your knife, then click “Submit Form.” You will be able to print a copy of your request from the website and you will also receive an email with a copy of the form for your records. PLEASE SHIP FOR SERVICE. Bolt/Button/Top Lock Folding Pocket Knives, About Us Video - Where to Buy a Pocket Knife, Active Coupon Codes for Knife Country USA. PLEASE SHIP FOR SERVICE. You must include our Warranty/Service Form (inside the package) AND the appropriate Customs Declaration Form required by US Customs and Border Protection (on the outside of the package). To ensure you get a lifetime of service from your Kershaw, our products are backed by a Limited Lifetime Warranty against manufacturing defects. warranty. We reserve the right to make changes to this warranty at our discretion and without notice. use other than cutting (such as prying or twisting) is considered misuse and abuse—and will void your

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